Technology changes on a daily basis and it is no exception for your local roofing contractor. How do roofing contractors stay current in an ever-changing world, or should they just stay with the same old pen and paper way of doing things? We have all seen a roofing contractor pull up to our home, proceed to pull out his handy notebook and measure your roof. They come down and scribble down a total price then hand it to you and then they are on their way.
This by no means, means they are an untrustworthy roofing contractor.
Contractors like any other company can be slow to new technology, The Lyons Roofing Company included. So how did we change this and how will the technology available help you as a customer?
Start with the basics. Every time you call into The Lyons Roofing Company you are put into our database. Now I know, you ask who doesn’t have a database for their customers? Well in the roofing industry a lot of roofing contractors are behind times, sticking with their memory and cabinets upon cabinets of paperwork.
If other roofing contractors are like the Lyons Roofing Company with over 15,000 roofs replaced in last 10 years. That means tons of headaches for the roofing contractor and the customer.
Customer databases have been a major time saver for the Lyons Roofing Company and for our customers when they need information about their roof.
Remote measurement is another timesaver for roofing contractors, the technology continues to grow and companies like EagleView dominate the market for both roofing contractors and insurance companies alike.
There are some other options out there in programs, which have proven very accurate as well. The Lyons Roofing Company we use the later, a program for your PC. After multiple test roofs, we found to be as accurate as EagleView.
This has given us an advantage with most jobs being pre-measured. With the average roof taking 30 mins to measure; The Lyons Roofing Company team members will spend more time inspecting your roof than measuring it.
Technology has its advantages and dis-advantages. But, with the roofing and industry sectors continuing to grow, customers get a better product faster and at a better price.
What to do as a customer and roofing contractor
For the roofing contractors out there that are behind the times. It may work now but chances are, it wont in the future so get a computer and get with the times.
For the homeowners. Don’t worry if your roofing contractor is using pen and paper, this is construction, we are scared of change. New technology in building and computers is always a risk for us and our customers. Tried and true has always been our motto!
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